Effective Date: 09-09-2025
Trupa LLC respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, including SMS communications.
1. Information We Collect
We may collect the following types of information from users:
- Personal Information: Name, phone number, email address, pickup and delivery addresses, and other information you provide when submitting a quote request or contacting us.
- Communication Data: SMS communication data, including opt-in and opt-out preferences.
- Technical Data: IP address, browser type, operating system, and usage information collected through cookies or tracking tools.
2. How We Use Your Information
We use your information to:
- Provide and manage our trucking and freight services.
- Send you service-related updates via SMS or email, such as booking confirmations, delivery updates, and support messages.
- Respond to your inquiries or requests.
- Improve our website and customer service.
3. SMS Communication and Consent
When you provide your phone number and opt in, you agree to receive SMS messages from Trupa LLC related to your service request or shipment. These may include:
- Booking confirmations
- Status updates
- Service reminders or support follow-ups
Message and data rates may apply. Message frequency may vary. Reply STOP to cancel.
We only send SMS messages to users who have given prior consent. You may opt out at any time by replying “STOP.”
4. Sharing of Personal Information
We do not sell, rent, or share your personal information (including your phone number) with third parties or affiliates for marketing or lead generation purposes.
We may share your information only in the following limited circumstances:
- With service providers or partners who help us fulfill shipments or operate our website (under confidentiality agreements).
- When required by law, regulation, or legal process.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your information.
- Opt out of SMS communications at any time.
To exercise these rights, contact us at [Insert your business email address].
7. Cookies and Tracking
We may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Trupa LLC
Email: Juan@alanw.shop
Phone: +17167292269
Address: 6005 Barton Hills Dr apt 101, Fort Worth, TX 76112, USA